Marketplace
Shop, Sell and Pay Securely
Discover products, digital services, business solutions, travel offers, and exclusive deals from verified merchants. Shop securely and pay directly through SGCPAY.
The SGCPAY Marketplace is designed to provide a secure digital commerce platform where verified merchants can list products and services and customers can purchase them using their SGCPAY balance, linked accounts, cards, or other supported payment methods.
Marketplace Categories
Categories may include:
- Electronics
- Mobile phones and accessories
- Fashion and clothing
- Beauty and personal care
- Home and lifestyle
- Food and groceries
- Travel and accommodation
- Transport services
- Education and training
- Professional services
- Business services
- Software and digital products
- Gift cards and vouchers
- Events and entertainment
- International products and services
For Customers
🔎
Product Discovery
- Browse products by category
- Search by product, service, merchant, or keyword
- Filter by price, location, rating, availability, and delivery method
- View featured products
- View promotional offers
- Save products to favourites
- Compare selected products
🛍
Product Details
- Product or service name
- Images
- Description
- Price and currency
- Available quantity
- Product options or variations
- Merchant name
- Verified merchant status
- Merchant rating
- Delivery information
- Refund and cancellation policy
- Estimated delivery time
- Customer reviews
🛒
Shopping Cart and Checkout
- Add products to the cart
- Update quantities
- Apply promotional codes
- Select delivery or collection
- Choose a delivery address
- Review taxes, fees, and delivery costs
- Select a payment method
- Confirm the order
- Receive an order confirmation and receipt
📦
Order Management
- View current and previous orders
- Track order status
- Contact the merchant
- Download invoices and receipts
- Request cancellation
- Request a refund
- Open a dispute
- Confirm delivery
- Leave a product and merchant review
Supported Payment Methods
- SGCPAY account balance
- Multi-currency account
- SGCPAY card
- Linked bank account
- Supported digital wallet
- Approved digital assets, where legally permitted
- Split payment, where available
Order Statuses
1Awaiting payment2Payment confirmed3Order accepted4Processing5Ready for collection6Shipped7In transit8Delivered9Completed10Cancelled11Refund requested12Refunded13Disputed
For Merchants
Verified merchants get access to a dedicated marketplace dashboard.
🏪
Merchant Onboarding
- Business registration details
- Merchant identity verification
- KYC and KYB verification
- Beneficial ownership information
- Business address
- Settlement account
- Product or service category
- Tax information
- Refund policy
- Terms and conditions acceptance
- Compliance approval
📊
Merchant Dashboard
- Sales overview
- Order management
- Product management
- Inventory management
- Customer enquiries
- Refund and dispute management
- Settlement status
- Transaction history
- Sales reports
- Commission reports
- Tax and invoice records
- Promotional campaign management
🗂
Product Management
- Add and edit products
- Upload product images
- Set prices and currencies
- Create product variations
- Manage stock
- Add delivery information
- Apply discounts
- Pause or remove listings
- View product performance
💳
Merchant Settlement
- Automated settlement
- Configurable settlement periods
- Marketplace commission deductions
- Refund adjustments
- Reserve or hold amounts
- Multi-currency settlement
- Settlement reports
- Downloadable statements
- Complete settlement audit records
Marketplace Governance
The SGCPAY administration portal oversees the marketplace end to end:
- Merchant application review
- Merchant approval, suspension, or termination
- Product listing review
- Restricted-product controls
- Category management
- Commission configuration
- Order monitoring
- Refund and dispute management
- Fraud monitoring
- Promotional banner management
- Coupon and discount management
- Sales and revenue reporting
- Customer complaint management
- Marketplace activity logs
Marketplace availability, merchant onboarding and product listings remain subject to jurisdiction, verification, compliance approval and applicable regulatory requirements.